Customer experience is paramount in the credit card issuance industry. As part of the customer’s overall brand experience, new standards have emerged for frictionless, instant access to sites and mobile apps. Yet this experience needs to be balanced against the realities of organized fraud, and new regulatory mandates for stronger customer authentication. TransUnion provides credit issuers the solutions that satisfy the competing demands of catching fraud, authenticating good customers and providing an outstanding user experience.

Customer authentication and fraud prevention solutions for credit issuers.

The financial services market has seen a massive digital disruption in the last decade that has been especially impactful for online credit issuers. Over 5,000 new financial technology companies have elevated market competition. Compressed timeframes for processing transactions and applications mean that credit issuers only have seconds to detect and stop cybercriminals.

Your challenges:

  • Improve the login experience without sacrificing security
  • Stop CNP fraud without hurting your good customers
  • Authenticate customers while stopping account takeover
  • Fight fraud and abuse across ever-changing vectors
  • New accounts are your lifeblood, but a doorway to fraud
  • Different risks exist at each part of the customer journey

Download the full insight guide to learn how TransUnion can help you combat these challenges without adding customer friction.